Shipping policy

At EFESTĒ, we take great care to ensure your wine arrives safely and in excellent condition.

Shipping Schedule

• Orders are shipped Mondays and Wednesdays.

• Orders placed after shipping cutoffs will ship on the next scheduled shipping day.

• During high-volume periods (club releases, holidays, promotions), shipments may take slightly longer to process.

Weather Holds & Wine Safety

Wine is sensitive to extreme temperatures. To protect quality:

• We may hold shipments during periods of extreme heat or cold.

• If a weather hold is necessary, your order will ship as soon as conditions improve.

• We encourage customers to select a shipping address where someone is available to receive the package.

Adult Signature Required

• All wine shipments require an adult signature (21+) upon delivery, as required by law.

• Carriers cannot leave packages unattended.

Shipping Rates

• Shipping rates are calculated at checkout based on destination, order size, and carrier rates.

• Club members may receive special shipping benefits based on their membership level.

Delivery Timing

• Once shipped, delivery times vary by destination and carrier.

• Tracking information will be emailed as soon as your order leaves our facility.

Address Accuracy

• Please ensure your shipping address is correct and complete.

• EFESTĒ is not responsible for delays, rerouting, or reshipment fees due to incorrect or incomplete addresses.

Local Pickup

• Local pickup options may be available at our tasting rooms. If selected, we’ll notify you when your order is ready.

Questions?

If you have questions about your shipment, timing, or weather conditions, please reach out to us at info@efeste.com—we’re happy to help.

Fulfillment partner: Cellars Wine Club